Pediatric Emergency Department, New Children's Hospital

When you are seeking treatment at a hospital emergency clinic, always call the toll-free Medical Helpline number 116 117 first. 

In case of emergency, such as severe shortness of breath, large bleeding wound or convulsive child, call the emergency number 112. Paramedics will assess the need for treatment and transport the patient to the correct location for treatment. 

Emergency Department

If your child falls ill suddenly, their primary place of treatment is your local health center on weekdays from 8:00 a.m. to 4:00 p.m. The Emergency Department in New Children's Hospital is open on weekdays from 4 p.m. to 10 p.m. and on weekends and public holidays from 8 a.m. to 10 p.m.

The emergency departments only treat patients who have fallen ill suddenly or require urgent care that cannot wait until a health center opens. After 10 p.m., we only treat severely ill patients whose treatment cannot wait until the morning.

Specialized healthcare patients with a referral

For specialized health care we serve the whole of Uusimaa 24 hours a day, 7 days a week. For treatment in the specialized health care emergency service, a child requires a referral from a physician. In life-threatening situations, you can come to us 24 hours a day regardless of where you live.

We always assess the need and urgency for treatment first

At the hospital emergency clinic, we always assess the need and urgency for treatment first. Based on the assessment, your child will be treated by a nurse or a doctor, or you will be instructed to contact your local health center if the criteria for urgent care are not met.   Patients are treated in the order of urgency, not in the order of arrival. Therefore, a patient who has arrived after you may be admitted for treatment before you.