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Patient guide

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Useful information for patient

Client fees

Fees charged from clients are determined according to the Act and Decree on Client Charges in Healthcare and Social Welfare.
Get to know to client fees

Access to treatment

The Act specifies the time limits within which patients in specialized medical care must gain access to non-urgent care. On this page, you will find information on care needs assessment and average waiting times.
Read more about access to treatment

Cancelling or rescheduling a booked appointment

You can reschedule or cancel a treatment appointment by phone or via Maisa.
See the instructions on page Welcome for treatment at HUS

Visiting hours

Visiting hours are listed on each ward’s web page. You will find all the wards on the unit search.
To the unit search

Heal​th Village

Healthvillage.fi is a public online service developed by Finnish university hospitals. It contains over 30 virtual hubs centered on various themes of health and illnesses. They offer information and support free of charge. The Health Village also includes the digital service channel My Path.

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Do not enter your personal information here. Please note that we do not respond to feedback sent via this form. Please visit our feedback site to give feedback on matters other than our website.