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Prehospital emergency care

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In case of an actual or suspected emergency, call the general emergency number 112.

Ensihoitaja, potilas ja lääkäri ambulanssissa

It is particularly important that you call 112 in the following cases:   

  • sudden severe chest pain or difficulty breathing   
  • new stroke symptoms, such as sudden flaccidity or incapacity of a limb or speech difficulties.  

For example, these cases do not count as emergencies: minor injuries (contusions, sprains, wounds where bleeding has stopped), symptoms of infection (fever, common cold), limb and back pain, headache, or nosebleeds. 

Information requests concerning the ERC information system

HUS Group is the controller of the emergency medical services data in the Emergency Response Center's registry from January 1, 2024 onwards.
The Emergency Response Center Agency will remain in charge of the emergency response center’s service.
A description of the information requests, how to use your right to access your personal data, and the related forms are available on the Emergency Response Center Agency’s website.

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